Effective Date: [13 May 2023] Website: https://sonamart.in Sona Mart (“we”, “our”, or “us”) values your trust. This Privacy Policy describes how we collect, use, and protect your personal data when you use our website https://sonamart.in. By visiting or using our website, you agree to this policy.
1. Information We Collect a) Personal Information We may collect: Your Name Email Address Mobile Number Shipping & Billing Address Payment Method (UPI/Wallet/Card – not stored) Account Login Details (if you register)
b) Device & Usage Data
IP address Browser type and version Device type Pages visited, time spent, referring URLs Location (approximate)
c) Cookies & Tracking
We use cookies to: Keep you logged in Improve website performance Track cart and checkout status Show relevant ads through Google/Facebook
2. How We Use Your Information
Your data is used to: Process and ship orders Provide customer support Send order updates via SMS/email Improve our website and services Run offers, discounts, and marketing campaigns (if you allow) Detect and prevent fraud or misuse
3. How We Share Your Data
We never sell your data. We only share it with: Courier partners (for delivery) Payment gateways (for secure transactions) Marketing platforms (Google/Facebook ads if you opted-in) Legal authorities (only if required by law) All sharing is done through secure, encrypted channels.
4. Payment Safety
We do not store your card or UPI details. All transactions are handled by trusted gateways like: Razorpay
These services follow 128-bit SSL encryption & RBI guidelines
5. Your Rights
You have the right to:
Access or correct your personal data Request deletion of your account/data Opt-out of promotional messages Disable cookies from your browser For any data-related request, contact us at: Email:support@sonamart.in
6. Data Storage & Retention
Your data is stored securely and retained only as long as necessary: For order history Customer support reference Legal/tax records
7. Children’s Privacy
We do not knowingly collect data from individuals under 13 years of age. If you believe a child has shared information, contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with updated effective dates.
9. Contact Us
If you have any questions, suggestions, or complaints regarding our Privacy Policy:
